“Simon AI's team is unparalleled. We switched from Salesforce Marketing Cloud and the customer service experience is night and day. Instead of submitting tickets and waiting for a response, we're in daily communication with their team, working together to solve problems. They feel like core members of our marketing team.”

“I've been impressed with the speed and competence of customer service. Not only do they quickly help us troubleshoot any issues as they arise, but they proactively flag potential issues with our data. This has been a huge help for our lean, hands-on team."

“The best thing about the Simon AI team is that they are always able to come up with a solution to any issue we find. The Simon team also consistently responds to any questions we have in a timely manner. They are always looking to improve our experience with the platform.”

“Huge shout-out to the Simon AI team for ensuring we were set up for success during the busiest time of the year. This was one of the smoothest Black Fridays we’ve ever had, and that is in part to all their support!”