Customer Marketing
Better workflows and better personalization to boost LTV
Get rid of messy and manual workflows that keep you from leveling up your campaigns and unlocking new revenue streams.
Trusted by customer marketing teams at
Centralized and accessible customer data
- Seamlessly integrate customer data from various sources including your automation platforms like Braze, Salesforce Marketing Cloud, and more.
- Access customer 360 profiles without relying on other teams so you can push campaigns out fast.
No-code segmentation and automated workflows
- Create advanced segments in a no-code UI so you can focus on optimizing, measuring and iterating campaigns.
- Easily sync segments to your marketing automation and ad platforms in real time.
Identity solution that drives revenue
Abandonment campaigns are incredibly effective, but have the lowest reach. With Identity+, you can identify more customers on your site and send targeted abandonment messages that dramatically increase revenue
“Simon AI lets us reach fans at the right moment with events they're genuinely likely to attend. Fans trust our recommendations because we're not spamming them with irrelevant shows. When they do get a notification, it matters, and that's what brings them back."
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Steve Mastrocola
Sr. Director of Audience Marketing
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"It's less humans arbitrarily picking data points, and allowing machines to tell us what's the best recommendation. It takes some of the decision making out of the equation, allowing us to focus on when and how to communicate to the customer."
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Steven Mastrocola
Senior Director, Audience Marketing
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Recommended resources
Simon AI is now part of Monetate, joining customer and contextual intelligence to on-site personalization
Plan, build, and launch personalized campaigns from a single chat
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