Travel & Hospitality
Give travelers a
5-star experience
Create consistent, stress-free experiences for travelers.
Trusted by customer marketing teams at
Streamline the traveler’s journey
- Access unified customer profiles and create advanced segments in a no-code UI.
- Orchestrate personalized multi-channel marketing campaigns from one place.
- Launch multivariate experiments to identify the optimal path to successful booking.
Convert more browsers to buyers
- Leverage real-time event data for price drop alerts, low inventory alerts, and other personalized offers.
- Improve abandonment search and cart campaigns by matching unauthenticated website traffic to your known users.
- Seed your core customer segments to paid media for enhanced lookalike audiences.
Get them to book with you every time
- Send special offers to loyalty members or frequent travelers based on previous transaction and engagement data.
- Use machine learning models to recommend their next destination or predict a churn to send the right deal.
- Crossell and upsell seats, flights, rooms and more at just the right moment.
"It's less humans arbitrarily picking data points, and allowing machines to tell us what's the best recommendation. It takes some of the decision making out of the equation, allowing us to focus on when and how to communicate to the customer."
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Steven Mastrocola
Senior Director, Audience Marketing
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Recommended resources
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How RCI® generated $13MM in revenue from website personalization
How RCI® generated $13MM in revenue from website personalization
How RCI® generated $13MM in revenue from website personalization
How RCI® generated $13MM in revenue from website personalization
How RCI® generated $13MM in revenue from website personalization
How RCI® generated $13MM in revenue from website personalization
How Travel + Leisure achieved 1:1 personalization
How Travel + Leisure achieved 1:1 personalization
How Travel + Leisure achieved 1:1 personalization
How Travel + Leisure achieved 1:1 personalization
How Travel + Leisure achieved 1:1 personalization
How Travel + Leisure achieved 1:1 personalization
